In order to devote more time to each patient’s care and individual needs, we have intentionally limited the size of our practice. We also offer certain non-covered amenities and benefits designed to personalize and enhance the health care experience. In-office appointments will start promptly, with little or no waiting time. This practice model also enables us to schedule longer patient appointments (approximately 30 minutes for routine appointments and approximately 60 minutes for the Comprehensive Annual Health Assessment). If an issue requires extra time for evaluation or discussion, we will accommodate you to the best of our ability. Also, for after-hours urgent issues you will be able to contact us easily and directly.

Yes. Your annual fee only pays for the non-clinical, non-covered amenities and benefits that are described in the Highlights & Details document. Neither the fee nor the amenities take the place of general health insurance coverage. You are advised to continue your Medicare or other health insurance program coverage.

No. The annual fee is not covered by private insurance or by Medicare. 

Your annual fee may be paid annually, semiannually, or quarterly by ACH bank account payment or credit card. The first payment will be charged upon enrollment. The remaining balance of your annual membership/enrollment fee (if any) will be charged automatically in installments, accordingly. Until we hear otherwise, payments will be processed continuously.

Please bring all of your medications with you to all of your appointments, including over the counter medications and vitamins/supplements you take.

Aetna, Blue Cross Blue Shield, Carefirst, Cigna, Humana, Medicaid, Medicare, MD Physician Care, JH-EHP, United Healthcare 

You will be able to reach us after hours by phone.

Do not eat or drink by mouth for a minimum of 8 hours, except for water. Please drink plenty of water to stay hydrated. Adequate hydration helps make the blood draw easy.

In our efforts to keep the volume of phone calls low, we ask that you please send a refill request through the Patient Portal. Please keep in mind that we do require a 48-hour notice for all refill requests.

The patient portal allows you to view your medical records online from the comfort of your own home. Through the portal, you can view your lab results, request appointments, send a message directly to the doctor, request medication refills, receive appointment reminders, request referrals, and more. You can access the Patient Portal to or from any computer or smartphone with an internet connection.

Please call the office, and we will unlock the portal for you.

To gain access to our secure server on Patient Portal and become web-enabled, sign up by providing us with a personal (non-work) email address. You will then receive an email with your username/password and instructions as to how to log on. After you are provided login information, please try to log in within 48 hours, as the password will expire.

Our physicians try to review the labs on the same day. If the patient is not able to review their labs on the portal, it is most likely that not all of the lab results have returned, and that the physician is waiting until all labs are resulted before releasing it to the portal.

However, if there is any significant abnormality noted in the labs, the physician will always get in touch with you even if other labs are pending.

We will be happy to get your previous records from your primary care doctor or specialists you may have seen. Please remember to talk to our front desk and fill/sign and authorize your Medical Records Release Form.